Provides senior-level process consulting and operations expertise for healthcare business process management services, supporting improvements across member and patient experience, clinical services, case management, claims, provider solutions, payment integrity, and analytics. Specific responsibilities and qualifications were not provided because the job description is pending hiring-manager input.

Senior Process Consultant focused on operations at Sagility, a healthcare business process management services company. The hiring manager has not provided detailed responsibilities or qualifications.

Handle non-voice claims administration tasks including processing claims, meeting SLAs and TATs, maintaining quality and productivity metrics, learning process areas, and supporting team performance through effective communication, problem-solving, and adherence to guidelines.