Handle inbound/outbound calls with parents to share program information, understand needs, maintain accurate records, coordinate with internal teams, and ensure timely follow-ups and empathetic communication.

Edit raw footage into polished short- and long-form videos for social media, YouTube, and marketing. Add transitions, effects, text, subtitles, music, color-correct and sync audio. Ensure brand alignment, develop creative concepts, collaborate with creators and marketing, iterate on feedback, and deliver multiple projects on deadline.