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Provide inbound phone and email customer support for order processing, shipment monitoring, pricing, credits, and non-stock updates. Maintain contracts and order forms, run daily reports, document and escalate issues, assist sales and inventory tasks, and support sourcing and cycle counts.

Manage end-to-end import logistics: coordinate with overseas vendors, freight partners, and customs brokers; issue and track international purchase orders; ensure compliant import documentation; process inbound containers and invoices in the ERP; communicate shipment status and resolve logistics issues while identifying cost and efficiency improvements.

Sell vendor-managed inventory (VMI) programs for fasteners and assembly components to OEMs and assembly plants in Upstate New York. Build and maintain a sales pipeline, participate in sales calls and team-selling, create professional proposals and presentations, communicate with stakeholders, and perform other duties to grow accounts.

Directs regional sales operations for supply chain management solutions, overseeing outside and inside sales teams. Responsibilities include achieving revenue and margin goals, managing business development pipelines, completing strategic account reviews, forecasting, analyzing sales trends, conducting performance meetings, coaching sales staff, and visiting customers to retain business. Requires at least 10 years of sales experience, including five years in management, with fasteners industry experience preferred.

Manage and grow industrial accounts by selling vendor-managed inventory (VMI) programs for fasteners and assembly components to OEMs and assembly plants. Build and maintain a sales pipeline, participate in sales calls and team-selling, prepare proposals and presentations, communicate with stakeholders, and work within a defined territory.

Sell VMI programs for fasteners and assembly components to OEMs and assembly plants within a defined territory. Build and maintain sales pipeline, participate in calls/meetings, create proposals/presentations, communicate with stakeholders, and work collaboratively in a team-selling environment.