Provides post-sale customer support by handling returns, credits, order issues, and discrepancies. Investigates and resolves customer concerns in collaboration with sales, operations, warehouse, and accounting teams. Maintains accurate records, tracks and escalates open issues, processes documentation, and contributes to process improvements and SOP updates while supporting a consistent customer experience.

Supports the Marketing team with content creation, social media, website updates, email marketing, communications, events, market research, promotional materials, and performance reporting. The intern collaborates with Marketing, Sales, HR, and other departments while maintaining calendars, databases, and marketing resources. This role provides practical B2B marketing experience across brand awareness, digital marketing, communications, photography, video, and special projects.

Home-based outside sales role covering OEM accounts in Texas and Eastern Mexico. Manage and grow accounts, prospect new business, promote magnet wire and electrical motor products, coordinate resources and joint-selling, and perform frequent planned sales visits. Requires technical product knowledge, industrial distribution experience, bilingual communication, and significant overnight travel.