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Generate group revenue by developing, acquiring, and managing corporate, incentive, association, and intermediary accounts. Cultivate client relationships, create customized group programs, represent the resort at site visits and events, collaborate with internal teams for seamless execution, maintain sales data in Delphi, negotiate contracts, and meet revenue, room night, ADR, and profitability targets.

Prepare and maintain financial records for two hotel properties, process bi‑weekly payroll, manage guest house billing, and support accounting tasks including chargebacks and group billing while ensuring compliance with GAAP and hotel policies.

Lead financial operations for a hotel organization: manage staff, oversee budgeting, forecasting, reporting, payroll compliance, contracts, internal controls, and risk management to ensure fiscal health and operational efficiency.

Support planning and execution of multi-channel marketing for the resort, restaurants, and spa: manage marketing calendar, produce brand-aligned collateral, create content, coordinate agencies, capture on-property photo/video, assist email and paid media efforts, maintain website and third-party listings, and support PR/influencer activities while ensuring brand consistency.