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Drives group hotel sales by prospecting, securing new business, managing client relationships, and achieving revenue goals. Owns the sales process from lead response through closing, event planning, execution, and follow-up. Maintains account and revenue records, supports forecasting, conducts site inspections, and collaborates with Catering and hotel operations to deliver successful group events and exceptional client experiences.

Leads hotel sales strategy and account growth, targeting corporate, group, government, sports, healthcare, educational, and meeting business. Develops relationships, conducts prospecting and presentations, negotiates agreements, manages group blocks, forecasts revenue, monitors market trends, and collaborates with hotel departments to deliver client commitments. Oversees sales reporting, account plans, property tours, networking, and community representation while pursuing occupancy, rate, and revenue goals.

Supports the hotel Sales team with proposals, contracts, correspondence, reports, inquiries, group files, room blocks, event details, billing instructions, and client communications. Coordinates information between clients and hotel departments, tracks deadlines and follow-ups, assists with tours and events, maintains organized records, updates hotel systems, and supports groups and meetings from inquiry through arrival. Requires strong organization, communication, accuracy, adaptability, and hospitality-focused service.