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Leads and directly supervises a team of 20+ IT professionals while managing IT service delivery projects for a federal government client. Responsibilities include project planning, scheduling, budgeting, resource allocation, risk management, contract and SLA compliance, client coordination, technical liaison work, reporting, mentoring, and process improvement across multiple locations.

Manages end-to-end problem and change management processes in a Network Operations Center using ServiceNow. Responsibilities include incident trend analysis, root cause analysis, known error database maintenance, CAB and eCAB coordination, change risk assessment, implementation tracking, performance reporting, and process improvement. The role collaborates with technical teams and leadership to reduce recurring incidents, minimize change-related risk, and ensure controlled production changes.

Designs, implements, and continuously monitors security solutions across AWS, Azure, and GCP. Configures cloud-native and third-party security tools, performs vulnerability management, intrusion detection, SIEM operations, OS hardening, IAM implementation, and security impact assessments. Prepares A&A documentation, including SSPs and control worksheets, supports compliance with FISMA, FedRAMP, and NIST 800-53, and automates security processes for federal government environments.

Provides administrative support to the CEO and leadership team at a healthcare service unit. Responsibilities include coordinating workflows, maintaining records, supporting HR onboarding and payroll, processing travel and procurement requisitions, tracking budgets, preparing training materials, and facilitating communication. The role requires confidentiality, accuracy, organizational skills, HIPAA compliance, and proficiency with Microsoft Office, HR/payroll, procurement, and financial systems.

Provides senior-level engineering and operations support for enterprise applications, integration and middleware platforms, SaaS environments, APIs, release pipelines, and application security. Responsibilities include resolving complex incidents, engineering integrations, administering platforms, implementing monitoring and automation, supporting CI/CD and environment management, improving performance and reliability, and aligning security controls with Federal requirements. The role also contributes to Agile delivery, documentation, compliance, and technical coordination across application, infrastructure, security, and vendor teams.

Plan and execute migrations from legacy SharePoint environments to SharePoint Online. Resolve migration, permissions, workflow, and customization issues; modernize solutions with Power Apps, Power Automate, and SPFx; develop PowerShell automation; configure sites, governance, metadata, and permissions; and provide post-migration support, training, and knowledge transfer.

Designs, develops, deploys, and supports cloud applications in a secure Army cloud environment. Integrates generative AI and machine learning into a large-scale document search and management platform, optimizing indexing, metadata, search relevance, scalability, and usability. Implements cloud security controls, APIs, microservices, databases, DevSecOps pipelines, and system administration processes. The role requires collaboration with government stakeholders and support for security accreditation and escalated technical issues.

Leads organizational strategy development and execution, strategic planning, market and competitive analysis, stakeholder engagement, executive reporting, risk mitigation, and continuous improvement. Aligns cross-functional teams with corporate goals, monitors strategic initiatives, facilitates planning sessions, supports business development, and delivers recommendations to senior leadership and government customers.

Leads architecture, engineering, administration, and continuous improvement of enterprise Microsoft Entra ID identity and access management capabilities. Designs Conditional Access, PIM, Identity Protection, Governance, hybrid identity, SSO, application integrations, and Zero Trust controls. Integrates identity telemetry with SIEM and supports threat response, compliance, ATO activities, change management, documentation, and federal cybersecurity requirements. Serves as the technical authority and mentors other engineers in a federal IT environment.

Leads end-to-end management of secure government data center programs, overseeing planning, execution, budgets, schedules, risks, compliance, operations, staffing, and stakeholder communications. Coordinates engineering, cybersecurity, logistics, and facilities teams while ensuring adherence to DoD, NIST, RMF, STIG, contractual, and security requirements. Serves as the primary interface with government customers and senior leadership and drives continuous improvement across mission-critical infrastructure operations.