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Leads technical program execution across 55+ production services while personally designing, building, and productionizing AI-agent automation. Responsibilities include program planning, incident and RCA tracking, executive reporting, workflow automation, API integrations, telemetry, reconciliation, validation controls, auditability, and human-in-the-loop processes. The role requires cross-functional leadership, executive communication, operational expertise, and hands-on delivery of reliable automation in complex technology environments.

Support client consulting engagements from discovery through implementation by analyzing business processes and data, developing recommendations, presentations, business cases, KPIs, and implementation plans. Conduct stakeholder interviews and workshops, contribute to transformation and change initiatives, evaluate technologies, and support organizational enablement. Manage workstreams across multiple projects while building strong client relationships and delivering executive-ready insights.

Lead complex consulting engagements and transformation initiatives from strategy through implementation. Responsibilities include analyzing business challenges, improving processes, developing business cases and KPIs, facilitating client workshops, overseeing technology implementations and vendors, managing change initiatives, and building executive-level client relationships. The role spans digital acceleration, customer-centric growth, organizational enablement, data intelligence, and strategic program management.

Leads complex consulting and transformation initiatives from strategy through execution. Responsibilities include process optimization, digital solution evaluation, vendor selection, implementation oversight, organizational change, workshop facilitation, stakeholder management, project planning, and executive storytelling. The role delivers data-driven strategies, PowerPoint presentations, measurable operational improvements, and sustainable business outcomes while building long-term client relationships.

Lead and deliver strategic transformation engagements across process, digital, customer growth, and data intelligence. Translate complex challenges into action through analysis, process mapping, stakeholder facilitation, and change management. Build business cases, KPIs, oversee vendor and system implementations, and cultivate long-term client relationships to drive measurable impact.