Provide implementation, training, support and maintenance for Microsoft Dynamics 365 applications (Finance & Operations, Retail, Customer Service). Analyze business processes, resolve application and data issues, develop training and documentation, create test plans and requirements for customizations, and promote D365 adoption across business units.

Lead North America ecommerce operations for Frette.com and H by Frette. Own commercial strategy, site merchandising, analytics, A/B testing, CRO, partner management, sprint planning, and a small team to drive full-price sales, conversion, AOV, and customer acquisition/retention.

Lead creation and execution of integrated creative campaigns across print, digital, social, CRM, retail and experiential channels. Serve as brand guardian to ensure global consistency, evolve visual guidelines, oversee photo retouching and motion work, partner with cross-functional teams, manage multiple projects, and mentor junior designers while maintaining high-quality, print-ready and digital-optimized assets.