Provides technical and operational support for mission trip mobilization. Manages volunteer registration systems, troubleshoots portal issues, maintains records and spreadsheets, prepares reports, verifies event information, and coordinates trip planning with churches and ministry partners. Serves as a primary contact for group leaders, supports volunteer training and communications, assists with quality control, and travels to Ministry Centers across the United States.

Administer and monitor network, server, identity, endpoint, messaging, and cloud infrastructure. Responsibilities include Windows Server patching, troubleshooting, backups and recovery validation, UniFi administration, Active Directory account management, Intune endpoint administration, Exchange Online security, Azure monitoring, and escalated Tier 1–2 support. The role also uses AI tools to automate IT operations, optimize technology resources, and support staff adoption while delivering strong customer service.

Cultivate and manage relationships with 80–150 current and prospective donors across Florida and Puerto Rico. Build major-gift pipelines, identify prospects, solicit outright and planned gifts, prepare fundraising materials, maintain Raiser's Edge records, and steward donors. The role also develops donor strategies, networks with foundation and corporate giving partners, and requires approximately 60–70 travel days annually.