Lead and enhance the credit unions compliance program, monitor regulatory changes, perform risk assessments and investigations, review disclosures and marketing for compliance, deliver training, support regulatory exams and reporting, oversee third-party risk, and coach the compliance team while advising executive leadership and the Board.

Handle collection of delinquent consumer loans, credit cards, and other loans. Serve as primary member contact to resolve account issues, present payment solutions, and deliver excellent customer service while managing multiple priorities in a fast-paced environment.