Manage daily HR operations including recruiting/onboarding, benefits administration, worker's compensation, employee relations, leave management (FMLA/CFRA/ADA), compliance (I-9, EEOC, OSHA), training/orientation, recordkeeping, and engagement initiatives. Provide manager guidance on discipline and maintain confidential personnel and medical files.

Lead design and delivery of training programs, ensure compliance with certifications and luxury service standards, supervise training staff, audit progress, collaborate with vendors, and support managers in performance and discipline to elevate guest service and team capability.