Serves members by taking and underwriting loan applications, opening accounts and deposit products, resolving account issues, promoting cross-sell opportunities, ensuring branch compliance, and supporting branch operations (ITM/vault).

Supervise the credit unions compliance monitoring and regulatory reporting programs. Perform risk-based audits, independent compliance reviews, secondary market quality control oversight, data validation, policy management, and deliver actionable reporting to leadership while coaching and developing direct reports.

Provide member-focused financial services by taking and underwriting loan applications, opening accounts (CDs, IRAs), resolving account issues, cross-selling products, ensuring compliance with credit union policies, and supporting branch operations including ITM and vault tasks.