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Support prospective and enrolled families through registration, enrollment, scheduling, billing, documentation, and childcare subsidy processes. Respond to phone and email inquiries, track enrollment progress, maintain accurate records, generate CRM and registration reports, and coordinate with internal teams. The role requires organized, compassionate customer service, attention to detail, technology proficiency, and the ability to explain eligibility and documentation requirements clearly.

Coordinate compliance documentation, childcare licensing records, medical and health documentation tracking, regulatory deadlines, renewals, audits, and follow-up across a multi-state organization. Maintain spreadsheets, databases, checklists, and reports; identify discrepancies; communicate with internal departments; and escalate compliance concerns while protecting confidential information. This is an in-person, part-time administrative role reporting to the CEO.

Supports families through registration, enrollment, scheduling, documentation, billing, and childcare subsidy processes. Serves as a primary phone and email contact, tracks enrollment progress, maintains accurate records, generates CRM reports, and coordinates with Marketing, Finance, and Operations. Provides responsive, compassionate assistance while helping families complete enrollment and understand eligibility and documentation requirements.

Provides administrative and regulatory compliance support across a multi-state childcare organization. Tracks children’s medical and health documentation, monitors missing or expiring records, maintains spreadsheets and databases, follows up on outstanding items, tracks licensing requirements and deadlines, prepares reports, and assists with audits and inspections. The role requires strong organization, accurate recordkeeping, communication, confidentiality, and independent follow-through while coordinating with multiple internal departments and the CEO.

Build and maintain multi-state regulatory compliance systems for childcare programs. Track children’s medical documentation, licenses, inspections, employee credentials, training, audits, corrective actions, and regulatory deadlines. Research regulatory changes, translate requirements into procedures, create dashboards and tracking tools, report compliance gaps to leadership, and improve processes through automation. The role works cross-functionally with Operations, Registration, HR, Finance, and senior leadership to make compliance visible, scalable, and repeatable.