Manage and grow existing B2B accounts by increasing revenue and gross profit, retaining customers, reactivating inactive accounts, and improving satisfaction. Conduct proactive outreach, manage quotes and customer requests, coordinate issue resolution across internal teams, and sell device setup, management, support, and related services. Organize hundreds of contacts and follow-ups in HubSpot while responding quickly to urgent customer needs.

Generate self-sourced pipeline and net-new revenue across enterprise and mid-market accounts. Diagnose operational and revenue gaps, engage executive stakeholders, build quantified business cases, navigate complex buying committees, and lead consultative sales cycles through close. The role requires disciplined outbound prospecting, relationship development, urgency creation, and consistently exceeding new-logo, gross-profit, and revenue targets.

Configure, stage, image, enroll, test, and troubleshoot smartphones, tablets, laptops, routers, and related managed mobility equipment. Provide Tier 1 and Tier 2 technical support, document incidents and resolutions, maintain accurate asset and configuration records, follow customer-specific build requirements, perform quality checks, and support device deployments, returns, replacements, and redeployment workflows.