Respond to internet leads, make outbound calls, and communicate with prospective vehicle buyers by phone, text, and email. Answer basic questions, maintain accurate CRM records, schedule and confirm dealership appointments, and consistently follow up with prospects. The representative works closely with sales managers and representatives to convert inquiries into dealership visits and sales, while pursuing performance goals and handling rejection professionally.

Sell new and pre-owned Lexus vehicles by guiding customers through the buying experience, conducting demonstrations and test drives, following up through phone, text, and email, and developing repeat and referral business. The role emphasizes relationship building, luxury customer service, product learning, teamwork, competitiveness, and performance-driven income. Previous automotive sales experience is not required; training is provided.