Lead and develop a high-performing team while ensuring regulatory and contractual compliance. Drive financial performance by improving billing accuracy, reducing denials, and enhancing collections. Use metrics and payroll data to inform staffing and operational decisions, set and monitor KPIs, and implement continuous improvement. Own recruitment, retention, risk mitigation, and professional communication to maintain service quality and control costs.

Lead and develop a high-performing team while ensuring compliance, improving financial performance (billing, denials, collections), recruiting and retaining staff, using data to drive staffing and operational decisions, setting KPIs, and fostering continuous improvement and professional communication.

Lead and develop a people-focused operations team, ensure regulatory and contractual compliance, improve financial performance (billing, denials, collections), drive recruitment and retention, use data and KPIs to guide operational and staffing decisions, and promote continuous improvement and professional communication.