Lead enterprise operations by translating strategy into execution, ensuring high-quality, compliant, and financially sustainable program delivery. Oversee operating model, governance, performance measurement, risk management, workforce capacity, stakeholder relations, and technology enablement while coaching senior leaders and supporting organizational culture and continuous improvement.

Administers and monitors employee benefit programs including enrollments, COBRA, leave/disability/FMLA processing, vendor coordination, billing reconciliation, audits, plan analysis, process improvements, compliance, and employee benefits communication and support.