Develops, schedules, publishes, and manages social media and marketing content across multiple platforms. Maintains content calendars, coordinates with attorneys and creative partners, monitors engagement, responds to audiences, and tracks performance metrics. Uses analytics to recommend content improvements, supports newsletters and events, maintains brand consistency, and manages approvals and campaign documentation.

Lead high-value personal injury litigation in North Carolina from intake through verdict, handling investigation, discovery, motions, depositions, trial advocacy, mediation, client counseling, and mentoring junior attorneys.

Manage non-priority personal injury files from assignment through disbursement, supervise case management and medical records teams, conduct attorney reviews and settlement appointments, coordinate with adjusters and litigation counsel, oversee departmental metrics and employee issues, and ensure timely case progression and client service.