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Designs and produces accessible instructional content and multimedia (video, graphics, interactive media, XR). Collaborates with faculty and instructional designers, manages project schedules, performs QA for ADA compliance, maintains production/XR equipment, provides technical support and training, and manages inventory for course development.

Manage all aspects of a federal grant program including planning, compliance, budgeting, reporting, participant recruitment and services, data collection/analysis, staff supervision, partner relations, and travel for program activities and professional development.

Advise veterans, dependents, and active-duty students on Title 38 and state educational benefits; certify enrollment and report changes to the VA; maintain accurate, confidential student records; monitor student status and payments; collaborate statewide with departments; prepare reports and assist with audits; maintain regulatory knowledge and complete required training to serve as a school certifying official.

Senior-level Workday systems analyst responsible for enterprise administration, configuration, security, integrations, release management, reporting, and data integrity across HCM, Payroll, Finance, and Student modules. Serves as IT bridge to functional teams, leads change control, incident response, audits, and optimization efforts while maintaining compliance with FERPA/Title IV and IT security best practices.

Manage applicant caseload and provide personalized admissions, financial aid, and enrollment guidance. Conduct outreach to high schools and community sites, collaborate with internal departments, track outreach and student records, support pre-college programs, and maintain accurate data and reports to meet engagement and admissions targets.

Serve as liaison between Student Learning and External Relations to plan, resource, and deliver workforce training programs. Manage resource allocation, capacity assessment, curriculum development support, project plans, budgets, tracking, and stakeholder communication. Maintain training records, assist faculty credentialing and payroll submission, and use labor market data to shape programs.

Serve as primary Help Desk contact handling tickets from creation to resolution. Troubleshoot PCs, servers, networks, printers, IP phones and software; escalate appropriately; perform installations, upgrades, and maintenance; coordinate with support teams and maintain timely communication with end users.

Manage development, marketing, budgeting, and delivery of customized non-credit training programs. Supervise trainers and staff, steward industry and workforce partners, manage multiple contracts/projects, ensure timely execution, and grow profitable training initiatives across an assigned region.

Manage a caseload of prospective students by providing personalized admissions, enrollment, and financial aid guidance; conduct outreach to high schools and communities; collaborate with internal departments and faculty; maintain accurate records, track engagement and admissions metrics, and support pre-college programs and events.

Lead fiscal operations for the External Relations Division by managing procurement, contracts, travel, budgets, and financial data reporting. Drive process improvements, maintain policy compliance, produce dashboards and analyses to support decision-making, provide training and customer support, and collaborate with Financial Services to monitor expenditures and identify cost savings.