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Manages centralized build-to-rent property operations, including rent collections, delinquency and eviction notices, renewals, move-in and move-out processing, deposit accounting, resident communications, lease audits, Yardi updates, and month-end financial and operational reporting. Coordinates with property managers and maintenance teams, resolves move-out charges, reconciles tenant ledgers, maintains resident records, and ensures compliance and reporting accuracy.

Supports residential community operations, including resident accounts, rent collections, leasing, applications, renewals, move-ins and move-outs. Coordinates maintenance requests, responds to resident concerns, maintains records, supports marketing and resident engagement, monitors performance, assists with financial reporting, and helps ensure Fair Housing and company-policy compliance.

Oversee daily operations and financial performance for two multifamily communities. Lead onsite teams, manage budgets, rent collections, occupancy, leasing, resident retention, vendors, inspections, compliance, and resident relations. Coach employees, resolve conflicts, prepare reports, respond to emergencies, and ensure strong property performance and resident satisfaction. Regular onsite presence and travel between assigned communities are required.

Manage affordable housing tax credit compliance by coordinating resident recertifications, reviewing and approving eligibility files, submitting documentation, tracking compliance activities, preparing properties for inspections and audits, resolving deficiencies, generating reports, and monitoring regulatory changes. The role requires knowledge of LIHTC, HUD, and HOME requirements, including income calculations, rent limits, and resident eligibility.