Provide first-line technical support via ticketing, phone, and email. Troubleshoot hardware, software, and basic network issues; manage user accounts in Active Directory/Microsoft 365; deploy and maintain endpoints; document resolutions and update knowledge base.

Provide high-level administrative support to the CEO and executive team, managing calendars, travel, communications, expense reports, meeting minutes, office tasks, and confidential information. Anticipate needs, coordinate incoming requests, support special projects, and maintain a professional front desk presence while fostering teamwork.