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Knowles Corporation

Sr. IT Help Desk Analyst

Reposted 25 Days AgoSaved
In-Office
Itasca, IL, USA
80K-90K Annually
Senior level
80K-90K Annually
Senior level
Aerospace • Hardware • Defense • Industrial
Provide advanced end-user support and escalation for complex desktop, Microsoft 365, and endpoint issues; manage accounts in Active Directory; mentor junior staff; drive incident resolution, root-cause analysis, and service improvements; support onboarding/offboarding, workstation provisioning, and security/compliance tasks.
Top Skills: Active DirectoryEndpoint Protection PlatformsMicrosoft 365Microsoft IntuneOutlookPowershellPrintersRemote Support ToolsSccmServicenowTeamsTicketing SystemsVpnWindows
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