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Provide production support and operations for IAM/SailPoint environments, manage stakeholder communication, analyze incidents/root causes, implement quick resolutions, perform Java/XML/database querying and reporting, propose enhancements, and collaborate with onsite/offshore teams and business SPOCs/BAs.

Designs and automates build and release pipelines for Java and .NET applications. Develops setup/packaging (dll, rpm, exe, jar, ear), manages CI systems (Jenkins/CruiseControl/Hudson), branching/versioning, and deployments to Windows/Linux for web and mobile apps. Integrates static analysis, automated tests and code coverage into builds and speeds up configuration management and release processes.

Lead Sterling OMS implementations and support: gather and document requirements, design/configure/customize Sterling (including WebSOM/WebCOM), map interfaces to middleware, lead consultant team, manage deployment and validation, coordinate projects, and travel regularly for management-consulting engagements.

Lead assessment of database landscapes for data masking, evaluate and recommend DM tools, define architecture and design for Informatica Data Masking implementations, and anchor deployment across the organization.

Lead ServiceNow solution design and platform administration, mentor technical team, build workflows and scripts, implement modules (ITSM, Discovery, Orchestration, PPM, Demand), deploy UI policies/actions and import/transform processes, troubleshoot production issues, and maintain reliability via change management.

Gather and analyze requirements, design ETL solutions, develop and optimize Teradata databases and utilities, write SQL and Unix shell scripts, implement ETL jobs in DataStage/Talend, and perform performance tuning for large-volume BI/DW environments with clear communication.

Elicit and analyze requirements, convert to logical/physical designs, coordinate stakeholders, and implement high-volume Teradata solutions. Develop SQL objects, use Teradata utilities, perform performance tuning, and write Unix shell scripts. Support BI/DW processes and collaborate across teams for on-time delivery.

Implement and support SAP Solution Manager Business Process Monitoring for OTC and PTP processes: plan and configure BPM, troubleshoot, review implementations, monitor batch jobs, connect JSM, train support teams, communicate with stakeholders, and provide hypercare support.

Provide L2/L3 datacenter network administration and support: manage firewalls (Cisco ASA), F5 load balancers, DNS, routers and switches; apply patches and firmware updates; perform change-managed network configuration and upgrades; coordinate carriers and vendors; respond to NOC escalations; update runbooks and L2 support documentation; support disaster recovery and resiliency improvements.

Design, implement and maintain end-to-end Ab Initio ETL projects. Participate in SDLC and project lifecycle activities, perform design and architecture reviews, collaborate with diverse stakeholders, and work within a global delivery model in the banking domain.