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Support Pre-Litigation Case Managers by opening and managing claims, entering case data into SmartAdvocate, coordinating client and insurance communications, compiling demand materials, performing light investigations, monitoring KPIs, and maintaining firm policies to move cases toward resolution efficiently.

Manage provider billing and insurance coordination to maximize client recovery: submit claims, verify balances, request ledgers, monitor KPIs in SmartAdvocate, and support settlement distribution timelines while attending regular team huddles and meetings.

Greet clients and visitors, answer and route calls, manage front desk flow, prepare intake paperwork, scan and upload mail/faxes/emails into SmartAdvocate, assist case managers with data entry and uploads, maintain reception and meeting areas, and attend daily huddles.

Oversee firm accounting: lead month-end close, prepare monthly financial reports, reconcile accounts (including owner accounts), verify/pay taxes, manage a small accounting team, execute ACH/settlements and internal bank transfers, maintain budget and controls, and collaborate with executive leadership. Role is full-time, in-office in Albuquerque.

Manage the firm’s accounting: lead month-end close, prepare monthly financial reports and reconciliations, oversee bookkeeping, execute bank transactions (ACH, transfers, positive pay), manage budgets, verify taxes, reconcile owner accounts, and deliver financial packages to executive leadership. Requires in-office attendance for regular meetings.