Senior Account Manager serves as the primary customer contact, coordinates communication across Sales and internal departments, and supports existing business relationships. The role manages customer documentation, account requirements, product development projects, timelines, meetings, reporting, and cross-functional deliverables. Responsibilities also include improving departmental processes, maintaining compliance, supporting sales continuity, and driving quality, efficiency, and cost improvements.

The Reliability Engineer improves equipment uptime and operational efficiency by analyzing failures, conducting FMEA and root cause analysis, and implementing predictive and preventive maintenance strategies. Responsibilities include asset lifecycle management, reliability data analysis, continuous improvement initiatives, equipment monitoring, training, metrics development, and cross-functional collaboration with maintenance, production, and design teams. The role requires manufacturing experience, CMMS proficiency, and occasional extended hours, weekends, or holidays.