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Lead and manage regional dealer sales teams and core accounts administration to grow sales and market share. Develop strategic business plans, monitor account progression and forecasts, ensure CRM adoption, evaluate dealer performance, present results to leadership, coach and hire sales staff, provide competitive analysis, and promote safety and ethical conduct.

Manage and improve satisfaction for top accounts by acting as trusted advisor. Lead stakeholder communication, prioritize customer requirements, drive product roadmap alignment, run QBRs, escalate issues, collaborate with engineering and support teams, and create strategies to grow revenue and market share.

Lead architecture, integration, and validation of telematics and electrical systems for industrial vehicles. Define system and interface specifications, manage hardware-firmware-cloud integration, support board bring-up, validation (EMC/environmental), troubleshooting, and supplier evaluation. Produce ICDs, architecture diagrams, and verification plans while enabling future capabilities like vision-based safety.

Support and improve system-level performance, reliability, and product health for industrial electric truck power sources (batteries, fuel cells, chargers, power electronics). Troubleshoot, perform RCA/CAPA, develop tests and requirements, recommend design changes, collaborate cross-functionally, manage supplier and field testing, and influence sustaining and new product design. Occasional domestic travel (up to 20%).

Develop, test, debug, secure, and maintain the Warehouse Gateway website and related applications. Implement front-end and server-side features, APIs, and database queries. Use version control and Azure DevOps, mentor junior developers, recommend third-party libraries, improve SDLC, and ensure application performance, integrity, and security.

Lead and manage enterprise infrastructure teams and operations across networks, compute, storage, backup, datacenter, and cloud. Drive architecture, modernization, SLA compliance, incident management, vendor performance, automation, SOPs, and team development to ensure secure, reliable, and scalable infrastructure supporting production and development environments.

Perform month-end close tasks, prepare journal entries and ensure GL accuracy. Lead inventory financial processes (standard costing, reconciliation, reporting). Analyze revenue and expenses, support audits, forecasting, and ad-hoc projects. Collaborate with sales, operations, and treasury to align financials and identify process improvements.

Design and develop forklift components and systems, create fabricated assemblies and brackets, produce welding and assembly drawings, manage parts lists and engineering change documentation, coordinate with suppliers and internal teams, and use 3D CAD and PDM tools to meet development schedules.

Support total rewards through benefits administration, annual enrollment, tuition assistance, and compensation analysis. Maintain HRIS data in ADP, run workforce and compensation reports, support PayFactors job structure, and provide benefits training and communications.

Plan, coordinate, and execute national and regional trade shows, customer events, and industry engagements. Manage booth logistics, vendor and exhibit coordination, travel and lodging, event materials, on-site setup/teardown, and storage of displays. Collaborate with brand marketing, product management, sales, and operations to ensure brand consistency and event objectives are met.