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Leads enterprise technical learning strategy, training delivery, curriculum governance, and instructional teams. Oversees learning programs for systems, financial services operations, lending, compliance, process changes, and enterprise initiatives. Partners with senior leaders and subject matter experts to improve workforce readiness, technical proficiency, employee adoption, and business outcomes. Establishes training metrics, supports organizational change, develops team members, and ensures scalable, compliant, learner-centered programs.

Leads enterprise technical learning strategy, training program development, instructional delivery, and team leadership across systems, operations, lending, compliance, and member-facing functions. Partners with business leaders and subject matter experts to support system implementations, process changes, regulatory updates, and organizational transformation. Establishes training governance, modalities, standards, and effectiveness metrics while developing scalable, learner-centered programs and high-performing training teams.

Leads enterprise learning strategy, instructional design, digital learning transformation, and learning technology operations. Manages instructional designers, oversees LMS/LXP ecosystems, drives content governance, evaluates AI-enabled learning solutions, and develops analytics to measure learning impact. Partners with stakeholders on capability development, organizational change, compliance training, vendor management, and continuous improvement while fostering an inclusive, innovative team culture.

Leads enterprise learning strategy, digital transformation, instructional design governance, and learning technology operations. Manages instructional designers, oversees LMS/LXP initiatives, evaluates AI-enabled and emerging learning technologies, and develops scalable learner-centered programs. Establishes content governance, accessibility, compliance, analytics, and measurement practices while partnering with stakeholders to address capability gaps. Uses learner and performance data to measure outcomes, improve programs, and connect learning impact to employee performance, organizational effectiveness, member experience, and business priorities.

Leads multi-state payroll operations, compliance, tax filings, audits, reporting, and payroll system administration. Manages and develops the Payroll team, resolves complex pay issues, maintains controls, partners with HR, HRIS, Benefits, Accounting, and business leaders, and drives process improvements. Oversees wage and hour compliance, garnishments, deductions, leave-related pay, year-end reporting, and payroll-related organizational initiatives.

Administers and supports credit systems and third-party integrations, leads system implementations and upgrades, manages configurations and access permissions, coordinates testing and deployments, resolves issues, documents procedures, ensures regulatory compliance, and improves business processes. The role serves as a subject matter expert while collaborating with business units, IT, vendors, developers, and testers.

Administers and supports credit and mortgage systems, third-party integrations, configurations, access permissions, testing, releases, and system implementations. Serves as the subject matter expert and escalation point for system issues, coordinates vendors and cross-functional teams, documents procedures, maps requirements and data integrations, supports regulatory compliance, and drives process improvements. Requires 3+ years of relevant systems experience, preferably with nCino and financial institution software, with lending experience preferred.

Leads enterprise learning strategy, digital transformation, instructional design governance, and learning technology operations. Manages instructional designers, oversees LMS/LXP ecosystems, drives innovative and accessible learning experiences, manages vendors and implementations, and uses analytics to measure impact and improve workforce capability. Partners with stakeholders on organizational change, compliance training, content governance, and continuous learning initiatives.

Leads enterprise technical learning strategy across systems, financial services operations, lending, compliance, and organizational change. Oversees scalable training programs, modalities, governance, measurement, and workforce readiness while partnering with senior leaders and subject matter experts. Manages training teams, develops talent, supports system implementations and process changes, and promotes continuous learning, operational excellence, regulatory readiness, and improved employee and member experiences.

Provides advanced leadership for enterprise network and telecommunications infrastructure, including design, implementation, monitoring, optimization, security, troubleshooting, and disaster recovery. Leads infrastructure projects, establishes technical standards and roadmaps, documents network environments, resolves connectivity issues, supports IT service levels, and identifies automation opportunities. The role requires participation in a 24/7 on-call rotation, cross-functional collaboration, technical mentoring, and compliance with information security and banking regulations.