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Perform outbound and inbound prospecting across email, phone, and LinkedIn; research target accounts; qualify leads and schedule discovery calls for Account Executives; develop personalized outreach messaging; maintain CRM data and track outreach performance; collaborate with marketing and sales team; participate in call reviews and coaching to improve conversion.

Own and extend automated regression suites, define test strategy, triage and prioritize bugs, maintain CI test execution, run release verification, improve coverage, track quality metrics, and collaborate with engineers and product teams to ensure reliable web application releases.

Analyze product, customer, and commercial data to define and document core metrics, build and maintain dashboards, design and analyze experiments, investigate data quality, and present clear insights to product, sales, and business stakeholders to inform decisions.

Identify and engage provider groups and hospitals to generate new business for outsourced billing, coding, and claims services. Conduct discovery with decision-makers, build business cases, manage multi-stakeholder sales cycles, address compliance and data security questions, maintain CRM records, and collaborate with internal teams to prepare proposals and support client onboarding.

Manage day-to-day relationships for a portfolio of provider and hospital clients, conduct business reviews, monitor revenue cycle metrics, resolve escalations, identify expansion opportunities, translate billing and coding data into actionable recommendations, and maintain CRM records.

Manage and optimize lifecycle email programs across multiple client accounts: segmentation, automation, deliverability, A/B testing, performance tracking, and collaboration with writers and designers to drive conversions and revenue.