Provides professional reception services by answering calls, greeting visitors, assisting residents and guests, managing deliveries and records, coordinating departmental requests, handling reservations, and performing general clerical duties. Requires strong communication, organization, multitasking, customer service, computer, and recordkeeping skills in a busy community environment.

Lead the accounting department for a new continuing care retirement community: oversee GL/AP/AR/payroll, monthly financial reporting, audits, budgets, trust reconciliations, Medicare billing, compliance, and staff training. Provide financial analysis, cash forecasting, and on-call director coverage.

Manage lead acquisition, sales processing, and waitlist for future residents. Supervise and train the Marketing Assistant, maintain records in Smartsheet and Yardi, produce marketing and sales reports, handle payments and invoices, support marketing events and communications, and provide resident-facing customer service and community tours.