Direct program compliance activities, including external audits, internal file reviews, policy and procedure updates, contract and grant compliance, accreditation standards, staff training, and program handbook development. Oversee Relias administration and ensure electronic records and agency practices meet service standards, licensing requirements, and contractual obligations. Collaborate with leadership and agency departments to communicate compliance updates and support ongoing quality assurance.

Coordinates program support, departmental communications, activities, records, correspondence, and forms. Tracks reporting deadlines, completes required documentation, maintains contract-compliant files, and assists with agency-wide compliance audits. Requires accurate formatting, grammar, organization, communication, and the ability to work independently with minimal supervision.