Perform targeted outbound prospecting to HR, People Ops, Safety and Operations leaders; qualify prospects, book meetings and support demos; maintain CRM records; collaborate with Sales and Marketing to grow pipeline and report outreach metrics. Travel up to 30%.

Provide prompt, professional client support via phone and email, own and resolve client issues, collaborate with Data/Implementation/Finance teams, train clients on the platform, document interactions, and proactively maintain client relationships and account knowledge.