Provide phone, in-person, and email customer support and sales to grow revenue and secure new customers. Assist customers with ecommerce navigation, invoicing, and payment tracking. Maintain records, coordinate with production/shipping and finance, support scheduling, and represent the organization at customer visits and expos. Ensure confidentiality and follow safety and company values.

Provide administrative and donor-relations support for the Development team, including donor database management, fundraising reporting, event coordination, stewardship communications, and preparation of meeting and presentation materials to support fundraising and engagement efforts.