Provide inbound and outbound customer support and inside-sales assistance, document inquiries and resolutions, dispatch equipment repair calls to field techs using IFS, maintain retailer portal, support shareholder services, and assist sales support supervisors to drive efficient service and suggestive selling.

Support HR operations including onboarding and orientations, DOT compliance and file management, leave and status change processing, backup recruiting tasks, workers' compensation reporting, wage/benefit surveys, and HR projects to improve processes.