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Leads hotel sales efforts for meetings, events, and banquet space by prospecting accounts, managing customer relationships, negotiating contracts, forecasting revenue, and exceeding financial goals. Coordinates with hotel departments to ensure excellent event delivery, manages guest satisfaction, mentors team members, and represents hospitality standards. The role requires strong sales, relationship management, negotiation, financial, communication, and leadership skills.

Leads hotel accounting operations, including financial reporting, cash flow management, budgeting, forecasting, reconciliations, audit support, internal controls, regulatory compliance, payroll oversight, and accounts receivable and payable management. Supervises and develops accounting staff, advises hotel management on financial performance, monitors revenues and expenses, safeguards assets, and ensures timely completion of weekly, monthly, and annual reports.

Sells and manages complex group, business travel, and event accounts for two hotels. Responsibilities include proactive prospecting, revenue generation, upselling, forecasting room and event revenue, negotiating contracts, conducting site inspections, managing customer relationships, and ensuring guest satisfaction. The role supports hotel revenue goals, participates in revenue strategy, handles customer issues, and acts for the Director of Sales when absent.

Manages comprehensive human resources operations for a hotel, including recruitment, onboarding, benefits administration, employee relations, investigations, disciplinary procedures, compliance, affirmative action, HR records, reporting, and policy development. Advises managers and employees on HR practices and employment laws while leading initiatives to improve HR processes, employee satisfaction, and organizational performance.

Supervises hotel accounting activities, including invoice matching and processing, payment preparation, account reconciliation, direct billing, credit verification, chargeback research, credit card balancing, month-end reporting, inventory support, and check controls. The role maintains accurate financial records, handles billing inquiries, supports accounting staff, follows company policies and safety procedures, and uses Microsoft Office applications for recordkeeping and reporting.

Responsible for developing and managing sales activities for groups with 10 rooms or less, negotiating deals, and meeting sales targets. Requires strong customer relations and organizational skills.