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Manages contract billing processes by preparing invoices, compiling supporting documentation, resolving client billing questions, tracking unbilled charges, reviewing accounts receivable aging, completing reconciliations and variance analyses, and preparing year-end financial reports. The role also supports fiscal and contract year-end billing adjustments and assists with NYS CFR requirements.

Leads the Bedford Stuyvesant Jobs-Plus program, overseeing staff, budgets, contracts, compliance, performance outcomes, reporting, and service delivery. Manages program processes and financial controls, represents the program to government and community stakeholders, supervises staff, supports hiring and onboarding, and ensures adherence to funder requirements and contractual milestones.

Manage partner success from onboarding through renewal, serving as the primary consultant and support contact. Lead training, improve platform adoption, monitor performance metrics, troubleshoot issues, mitigate churn, and identify expansion opportunities. Collaborate with business development and internal leadership, develop partner marketing and engagement plans, and provide data-informed recommendations to maximize technology utilization and community impact.

Audits and prepares student enrollment folders, processes revisions and cancellations, compiles documentation for class starts, completes reports, submits records for data entry, and manages enrollment document inventory. The role also posts signage, supports school operations, serves as a liaison, and assists with assignments while maintaining accuracy, deadlines, and effective communication.

The Financial Analyst prepares budgets, forecasts, variance analyses, management reports, P&L reports, and quarterly earnings analyses. The role develops financial projections, analyzes Salesforce data, creates dashboards and performance indicators, and provides insights to leadership and stakeholders. Responsibilities also include funder budget management, process improvement, reporting accuracy, and cross-departmental collaboration. Advanced Excel, financial modeling, accounting knowledge, and Oracle Hyperion/EPM expertise are required.

Leads Fedcap’s statewide Maine workforce services contract across 16 locations and approximately 150 employees. Oversees contract performance, operations, financial stewardship, compliance, reporting, quality assurance, stakeholder relationships, staff leadership, and continuous improvement. Partners with government agencies, funders, employers, and community organizations to improve employment and economic mobility outcomes. Manages risks, budgets, performance metrics, talent development, and service delivery while supporting contract renewal, innovation, sustainability, and growth.

The Quality Improvement Manager develops and implements quality improvement programs, policies, procedures, and audit strategies for a residential disability services program. Responsibilities include investigating incidents, reporting to NY OPWDD, training managers, maintaining databases, preparing for accreditation audits, reducing staff turnover, ensuring regulatory compliance, and producing regular data reports.

Coordinates prospective students through the enrollment funnel, working across Admissions, Financial Aid, and Quality Control. Tracks applicant status, manages departmental hand-offs, follows up with prospects, reviews enrollment documentation, monitors deposits, schedules interviews and tours, supports nurture campaigns and recruitment events, maintains accurate system records, and helps improve enrollment processes. The role also performs Admissions Representative duties as needed.

Leads and optimizes the end-to-end accounts payable and procure-to-pay functions. Oversees AP platform improvements, vendor and stakeholder management, cash forecasting support, month- and year-end close coordination, team development, KPI and SLA management, internal controls, payment exceptions, vendor master controls, and audit readiness.

Lead strategy, operations, and performance for Fedcap's Wraparound Services portfolio. Oversee staff, volunteers, partners, budgets, contracts, reporting, and compliance. Drive program growth, data-driven performance management, training, and partner development to meet contractual outcomes and scale services.