Manage BMW dealership sales operations, including forecasting, budgeting, hiring, training, scheduling, coaching, performance management, deal support, inventory recommendations, promotions, and lead follow-up. The role leads a high-performing sales team, improves marketing ROI, and ensures exceptional customer experiences while coordinating with other dealership departments.

Guide customers through vehicle selection, demonstrations, test drives, financing, paperwork, and delivery. Track interactions in a CRM, present vehicle deals and finance products, maintain customer satisfaction, complete training, follow up with prospects, and support vehicle registration and delivery. The role emphasizes relationship-building, customer service, communication, and achievement of monthly sales targets.