Provides proactive executive and administrative support to senior Commercial leaders. Responsibilities include complex calendar management, action tracking, domestic and international travel coordination, meeting and event organization, expense processing, executive communications, stakeholder coordination, and support for leadership activities. The role requires discretion, strong organization, independent judgment, excellent communication, and approximately five years of executive or personal assistant experience.

Installs, maintains, troubleshoots, repairs, and upgrades Malvern Panalytical analytical instruments, primarily Zetasizer and Mastersizer systems. Provides remote and on-site technical support, manages customer accounts, documents service activities, processes repairs and parts returns, escalates issues, and maintains strong customer relationships. The role requires extensive travel, independent diagnosis of complex instrumentation problems, adherence to quality standards, and the ability to transport equipment weighing up to 50 pounds.

Lead North American procurement strategy and execution across multiple manufacturing sites. Oversee sourcing, supplier management, contract negotiations, cost reduction, risk mitigation, and cross-functional collaboration. Build and coach a high-performing procurement team and drive sustainability and continuous improvement in the supply chain.