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Provides senior onsite, walk-up, and remote desktop support across the U.S. Oversees device deployment, workplace technology, onboarding and offboarding, meeting rooms, asset management, endpoint management, identity services, and incident resolution. Partners with global technology teams to implement standards, support security and ITIL compliance, manage escalations, and improve regional services. Supports Windows, macOS, Microsoft 365, Teams, mobile devices, and business applications while advising stakeholders and identifying recurring service issues.

Handle cyber insurance claims from first notification through settlement, including complex multi-party claims, policy interpretation, coverage analysis, reserving, recoveries, vendor coordination, and financial loss assessment. Maintain relationships with policyholders, brokers, underwriters, and external advisers while meeting US claims regulations, governance standards, deadlines, and audit requirements. Manage claim files, payments, reporting, escalations, and feedback on product and coverage trends.

Supports the Global VP of Sales, Managing Director, and senior leadership team by managing calendars, travel, meetings, presentations, communications, confidential information, and action tracking. Oversees Austin office operations, partners with HR and IT on employee initiatives, supports strategic projects, and improves administrative processes and efficiency.

Design and build a single data platform and pipelines, ensure infrastructure and standards, provide governance and consultancy, and work with stakeholders to expand data capabilities across the insurance business.

The Pricing Manager will develop and maintain pricing frameworks, ensure compliance with regulations, conduct pricing analyses, and collaborate with various teams to optimize pricing solutions and strategies.

As a Talent Acquisition Partner, you'll manage end-to-end recruitment, partner with hiring managers, enhance onboarding processes, and improve recruitment efficiency while delivering a high-quality candidate experience.