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Develops public relations and storytelling strategies, builds media relationships, pitches stories, handles press inquiries, and creates press releases, newsletters, blogs, and other communications. Supports community events, represents the health system with partners and influencers, coordinates interviews, and helps prepare spokespeople for media engagements. The role requires translating complex medical information for broad audiences while maintaining confidentiality and strengthening organizational reputation.

The Interface Analyst develops, tests, and supports healthcare system interfaces, acting as a technical liaison and providing integration recommendations while maintaining documentation and supporting systems.

Provides administrative and clerical support for Care Management and Clinical Quality departments. Duties include reception, phone handling, filing, correspondence, scheduling, meeting coordination, data and information requests, payer tracking, FPPE and OPPE tracking, and navigating electronic health records and care management systems. Requires confidentiality, medical terminology knowledge, and proficiency with office, spreadsheet, presentation, and database programs.

Manage daily marketing department operations, supervise project flow to ensure on-time/on-budget delivery, support campaign development, implement and coordinate platforms (data asset management, templates), develop reports/analytics, assist media placement and buying, and manage vendor and client relationships while maintaining confidentiality and quality standards.