Support service territory operations by managing work order backlogs, maintaining service records, coordinating technician scheduling and dispatch, collecting close-out paperwork, advancing completed work orders to billing, and reporting work in process. Provide administrative and customer support, solve operational issues, communicate professionally, and use Salesforce, Microsoft Office, and Excel to maintain accurate records and reports.

Supports service territory operations by managing work order backlogs, maintaining service records, coordinating scheduling and dispatch, obtaining close-out paperwork, progressing completed work for billing, and preparing WIP reports. Provides administrative and customer support while assisting with resource coordination and operational problem-solving. Requires strong communication, attention to detail, Microsoft Office and Excel proficiency, CRM familiarity, and the ability to learn Salesforce.