Handles accounts receivable billing, including creating and submitting invoices, posting customer payments, applying cash, maintaining customer records, preparing statements, and pursuing past-due accounts. Researches billing discrepancies, supports collections and financial audits, maintains financial records, and provides administrative assistance such as filing, correspondence, phone coverage, and document retrieval.

Supports outside sales and customers by identifying commercial door, frame, and hardware needs; answering inquiries; creating orders; processing payments and credit applications; quoting proposals; reviewing measurements, blueprints, specifications, and schedules; coordinating order fulfillment; managing inventory entries; and maintaining customer relationships.