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Coordinates marketing administration, mailings, event logistics, CRM and sales activity reporting. Supports expos, tours, resident ambassador communications, move-in processes, settlement paperwork, and welcome materials. Assists residents and families with room selections, represents the Sales Director at events, and provides administrative and customer service support to the sales and marketing team.

Leads sales and marketing strategy across two senior living campuses, driving occupancy, revenue, digital lead generation, CRM performance, brand positioning, community partnerships, and team development. Builds annual plans, tracks KPIs, manages digital marketing and website performance, coaches staff, represents the organization externally, and collaborates with executives on expansion, market targeting, and potential licensing opportunities.

Provides first-level technical support to staff and residents, troubleshooting computers, mobile devices, Microsoft 365 applications, Wi-Fi, printers, peripherals, smart devices, and network-connected equipment. Assists with equipment deployment, asset inventory, workstation setups, and relocations while delivering clear customer service and escalating complex issues. The internship provides practical experience in help desk operations, Microsoft 365, wireless networking, endpoint management, IT asset management, and cybersecurity best practices.

Current employees of Wesley Willows can apply for a new role by filling out the application form for internal transfer.

This application is for individuals who have been referred by a current Wesley Willows team member and are submitting their details for consideration.