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Develops and manages personal lines insurance products, pricing, underwriting guidelines, and state-specific portfolios. Evaluates profitability, loss ratios, market trends, regulations, and competitive opportunities; coordinates rate reviews and product implementations; audits field underwriting; manages vendors; supports underwriting teams; and communicates product changes to agencies and internal stakeholders. Uses data analysis and predictive modeling to improve pricing, compliance, production, and profitability.

Manages personal lines insurance products, pricing, underwriting guidelines, regulatory compliance, and implementation across assigned states. Analyzes predictive models, loss ratios, market trends, and competitive data to improve profitability and production. Coordinates rate reviews, develops product enhancements, supports underwriting teams, communicates changes to agencies and staff, and liaises with regulators, rate bureaus, vendors, and internal stakeholders.

The Personal Lines Territory Manager at Penn National Insurance will manage relationships with independent agents, drive business growth, and support agency profitability through effective strategies and training.

Manages business processes, operational improvements, and complex cross-functional projects for a third-party claims administration organization. Oversees systems support, service levels, reporting, data transfers, client onboarding, quality standards, training, and process documentation. Leads staff and the centralized CSR team, evaluates technology solutions, manages client and vendor relationships, and uses performance metrics to improve productivity, customer satisfaction, and profitability.

Leads regional third-party claims administration operations, overseeing claims quality, reserves, customer service, expenses, staffing, budgets, and regulatory compliance. Manages and develops claims personnel, establishes performance standards, drives strategic initiatives, handles client relationships and contract renewals, supports sales and marketing, and represents the company with customers, brokers, attorneys, vendors, and industry organizations. The role reports to the Harrisburg, Pennsylvania office in a hybrid arrangement and requires travel with overnight stays.

Conduct loss control surveys, evaluate operations, identify hazards, and recommend safety solutions to reduce risk in commercial lines accounts.

The Senior Loss Control Consultant conducts on-site surveys and virtual evaluations for commercial accounts, identifies hazards, recommends safety solutions, and collaborates with various stakeholders for risk management.

The Senior Actuary will lead pricing activities and actuarial analysis for commercial and personal lines, oversee rate filings, and mentor staff, contributing to the company's financial strategy.

The Application Development Analyst will design, develop, and maintain complex business systems, collaborate with clients, and ensure system integrity through testing, coding, and documentation. Responsibilities include providing technical support, troubleshooting, and interacting with clients to clarify requirements.