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Perform mail opening, sorting, balancing, and 10-key data entry for customer remittances. Prepare deposits, handle exceptions and returns, record daily production, and ensure compliance with banking regulations while meeting quality and productivity standards.

Process mortgage loan applications from intake through closing: review applications and documentation, run AUS (DU/DO/LP/GUS/Total Score Card), verify income/assets/credit, order services, liaise with borrowers, loan officers, underwriters and third parties, manage a pipeline (~40 files), ensure compliance with investor and TRID requirements, and respond to post-closing audits.

Provide high-level administrative support to multiple Senior VPs/Regional Managers across 20+ banking offices. Prepare and analyze regional reports and budgets, manage complex calendars, coordinate meetings and events, process expenses and HR/technology paperwork, maintain staffing databases, review timecards, handle sensitive customer issues, and lead ad-hoc projects. Ensure policy compliance and timely responses to escalated customer matters.

The Relationship Manager II handles business development, portfolio management, and underwriting moderate complexity transactions while achieving sales goals. Responsibilities include frequent client interaction and team collaboration.

The Operations Associate I handles all operational tasks in a banking office, including cash management, compliance audits, customer service, and transactional duties.

The Customer Support Specialist I handles incoming customer inquiries, providing support for products and services while achieving sales goals.

Maintain branch operations including cash vault and ATM custody, cash drawer and negotiable instrument audits, compliance (BSA) and security processes, new account documentation review, transactional servicing, basic sales/referrals, loan and deposit processing, and safe deposit assistance. Perform quality control, balancing, and customer service duties.