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Leads a logistics location as a client-based profit center, overseeing people, warehouse and distribution operations, service quality, vendor performance, budgets, labor efficiency, and profitability. Responsibilities include hiring and developing staff, maintaining client relationships, enforcing operating procedures, managing costs and settlements, implementing Lean warehouse principles, ensuring compliance and safety, and reporting operational performance. The role requires regional travel, extended hours, and hands-on leadership in a warehouse or distribution environment.

Own the post-sale lifecycle for strategic Onward platform accounts, including onboarding, retention, renewals, expansion, customer training, issue resolution, integrations, and business reviews. Build executive and operational relationships, monitor account performance, coordinate with internal teams, translate customer feedback into product requirements, and ensure customers achieve measurable value from the platform.

The Head of Culture at Riverstone Logistics will lead enterprise culture strategy, support senior leaders, and provide pastoral care to employees, ensuring a culture that values high performance and care for individuals.

Analyze disputed, uncollected, and aged invoices to assess collectability and revenue quality. Use ERP, billing, and external client systems to research issues, perform root-cause analysis, build models and dashboards, quantify revenue-at-risk, support period-end close and reserves, and recommend process improvements across Accounting, Operations, Sales, and IT for large national retail accounts.