Owns governance, quality, integrity, and operational management of contract and customer master data. Oversees contract configuration, pricing controls, member onboarding, eligibility, roster management, exception resolution, metrics, and process documentation. Leads continuous improvement using Lean and Six Sigma methodologies, develops standardized controls, and manages a data operations team while collaborating with Sales, Finance, Reconciliation, IT, and other functions.

Transform operational and financial data into actionable insights to support vaccine purchasing programs. Build dashboards and reports, monitor manufacturer contract compliance, analyze purchasing and enrollment trends, support revenue optimization and rebate/commission reporting, maintain Salesforce data integrity, and drive process improvement and automation across cross-functional teams.

Drive new member acquisition across the West Territory for senior living providers. Use consultative selling, manage pipeline in Salesforce, leverage AI-powered prospecting and generative AI for outreach, structure complex GPO deals, build executive relationships, travel ~50%, and partner cross-functionally to execute sales and implementation plans.