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Manage high-volume vendor invoices and payments for the bank and subsidiaries: review and code invoices, administer SAP Concur, process checks and ACH (liaise with Fiserv), set up vendors and W-9 handling, maintain filing and confidential records, manage 1099 reporting, resolve invoice inquiries, and prepare related reports and allocations.

Lead and develop Personal Lines teams across the region, drive sales and cross‑selling, recruit and train staff, manage performance and financials, liaise with carriers, generate reports and implement process improvements to grow business and ensure operational excellence.