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As a Business Development Representative, you will engage with new customers through various channels, mainly outbound sales, and work closely with Senior Account Managers to schedule meetings.

Manage customer software implementation projects from planning through delivery. Responsibilities include maintaining project plans and documentation, coordinating resources and deliverables, managing risks, issues, changes, budgets, billing milestones, and status reporting, and facilitating customer and internal stakeholder communication. The role also supports governance, quality standards, process improvement, and the use of AI and automation tools to improve project administration and reporting.

Lead and develop Klipboard’s Business Development team in Cary, owning outbound activity, qualified pipeline generation, performance, hiring, coaching, retention, and forecasting. Establish operating rhythms, review calls, manage performance, maintain CRM and pipeline discipline, collaborate with Sales and Marketing, ensure compliant prospecting, and build a high-performing team culture.

Lead and coach a field-based mid-market sales team (6–8 AEs) to deliver new business revenue for ERP/SaaS solutions across North America. Own pipeline, forecast accuracy, hiring, BDR alignment, and cross-functional collaboration while acting as a player-coach on major deals and driving sales process and performance improvements.