Own operational and technical execution for Client Success: resolve HubSpot tickets, document bugs in ClickUp, configure PMS integrations (Yardi, RealPage, AppFolio, Rent Manager, Entrata), run audits and reports, QA client setups, provide live support and training, and build knowledge-base and AI-powered efficiency tools.

Drive new business for AppWork by owning the full sales cycle with mid-market multifamily clients. Prospect, demo, negotiate, and close deals; manage complex sales processes; collaborate with SDRs, marketing, and customer success; represent the company at industry conferences and provide market feedback to inform product roadmap.

Build and maintain end-to-end product features across frontend and backend. Translate designs into responsive UIs, design scalable backend systems, collaborate with product and design, and mentor junior engineers to drive quality and performance.